Pool Installation & Repair FAQs

Your Guide to Pool Installation, Repair, and Equipment Services in Madisonville, TN

At ORCA Pools & Outdoors, we’re proud to serve homeowners across Madisonville, Loudon, McMinn, Monroe, and Polk counties in Tennessee with expert pool installation, structural repair, and professional-grade pool care products. Whether you're exploring options for a new pool, need help with equipment, or have questions about maintaining your backyard investment, we’ve gathered our most frequently asked questions to help you get the answers you need.

General Pool Services

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  • What types of pools do you install?

    We install both above-ground and in-ground pools, with options tailored to your property, budget, and long-term needs. Our team specializes in steel-walled and liner pools, including saltwater-compatible builds. We’re experienced in handling everything from basic backyard installations to fully customized projects.

  • What brands of above-ground pools do you install?

    We proudly install above-ground pools from SwimAboveGround, including:


    Sahara STR – a fully steel-walled pool known for its structural strength and clean design


    Sahara RTR – a hybrid resin and steel pool that offers excellent corrosion resistance and a sleek, modern look


    These models are perfect for families seeking a reliable, attractive, and long-lasting pool solution.

  • What areas do you serve?

    ORCA Pools & Outdoors proudly provides expert pool installation, repair, and equipment services throughout Madisonville, TN, and the surrounding areas of Loudon County, McMinn County, Monroe County, and Polk County.


  • Do you install saltwater pool systems?

    Yes! We install saltwater pool systems for both above-ground and in-ground pools. Saltwater systems offer softer-feeling water, reduced maintenance, and long-term cost efficiency. We also handle saltwater conversions for existing chlorine pools.

  • What areas do you serve?

    We provide pool installation, repair, and product sales throughout Madisonville, TN, and surrounding areas in Loudon County, McMinn County, Monroe County, and Polk County. If you're unsure whether you're in our service area, give us a call at (423) 545-8060.

Pool Repairs & Equipment Installation

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  • What kinds of pool repairs do you handle?

    Our team handles a wide range of structural and equipment-related pool repairs, including:

    • Underground pool leak detection
    • Pool liner replacement and repair
    • Steel wall and structural pool repair
    • Saltwater pump and filter repair
    • Crack and leak repairs for underground pools
  • Do you install pool equipment?

    Yes. We install and upgrade all major pool equipment components, including:

    • Pumps and filters
    • Heaters
    • Saltwater systems
    • Automatic timers and controls

    We help you choose energy-efficient, reliable equipment to keep your pool running smoothly all season long.

Safety Covers & Accessories

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  • Do you install pool safety covers?

    Absolutely. We install custom safety covers from Merlin Industries, Inc., a top-tier manufacturer of mesh and solid safety covers. These covers are custom-fit to your pool and meet ASTM safety standards to protect kids, pets, and prevent winter debris buildup.

  • Can I buy pool care products and accessories at your store?

    Yes! Our Madisonville, TN storefront is stocked with premium pool care products and accessories from trusted brands like Regal Pool Care System, DY Clor, and Life. We carry:


    • Pool chemicals like Regal Alkalinity Plus, Super Shockwave, Xtreme Tabs, Stain Out, Metal Out Concentrate, Super Klear Plus, and Super Green Algaecide
    • Non-chlorine oxidizers like Oxysplash
    • Pool salt (AquaSalt) and Mystic White II pool filter sand
    • Filter cleaners, vacuum hoses, skimmers, nets, and pool toys and floats
    • Water testing kits such as AquaChek for both chlorine and saltwater pools
    • Spray-and-rinse filter cleaners, natural pool enzymes, and liquid solar covers
    • ORCA-branded t-shirts and pool-themed accessories

    Our friendly staff is happy to help you find exactly what you need to keep your pool clean, balanced, and fun.

Scheduling, Costs & Contact

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  • How long does pool installation take?

    Above-ground pools typically take 1–3 days to install, depending on site prep and weather.


    In-ground pools may take 2–4 weeks, including excavation, base work, and liner installation.


    We’ll give you a timeline and quote during your consultation.

  • Do I need a permit for a new pool?

    Yes. Most counties and municipalities in Tennessee require a permit for pool installation. ORCA Pools & Outdoors will assist with all local permitting requirements as part of your project.

  • How do I get an estimate?

    Call us directly at (423) 545-8060 or fill out our online contact form to schedule your free consultation. We’ll visit your property, discuss your needs, and provide a detailed quote. 

Still Have Questions?

Reach out to us today at (423) 370-9085 or visit our contact page for more information. Whether you’re shopping for pool supplies or planning your next big backyard upgrade, ORCA Pools & Outdoors is here to deliver top-quality service with local expertise you can trust.

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